Senior Product Designer with a foundation in chemistry and 5+ years bringing clarity through design language across financial and consumer-facing products used by millions.
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Led the design of the TBC bank’s first AI-driven chat experience for 5M+ users, creating a new touchpoint for engagement and automating routine support queries. Owned the design process end-to-end, from ambiguous early exploration through to polished, shipped expereinces.
Iterface for AI agents
AI-powered Assistant
TBC Mobile Bank
114k ratings · 4.9 stars
Designed MVP for the customer‑interaction AI analytics startup that helped businesses extract insights from customer data across many systems instantly.
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MVP design
Designed “Find the cheapest day to fly” and other core user journeys for the largest travel agency - www.fly.ge, increasing conversion and user satisfaction.
User Experience Research
High-Fidelity Prototyping
Optimized secured lending journeys by refactoring complex regulatory requirements and turned them into conversion‑driven user experiences targeting +12% increase.
UX Audit
Conversion-driven interaction design
Designed multi-account login for business owners and finance professionals to securely access and manage multiple bank accounts.
Top Task Analysis
System Thinking
Conducted a UX audit to design an intuitive, user‑friendly booking experience that supports 2.7M+ car owners in scheduling inspections effortlessly.
Usability Testing
Heuristic Evaluation
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Own the design process end-to-end: from ambiguous early exploration through to polished, shipped experiences. Design intuitive iterfaces, create seamless expereinces and esablish design patterns that make advanced capabilities feel natural and accasible, iterating continusly as the product and tehcnology evolve together.
Miranda began her career in product design in 2019 in agencies and media companies, building a foundation in storytelling, usability, and collaboration. As a founding designer at Automatic (‘11—’13), she shaped strategy, product, and brand design for its award-winning smart driving assistant.
At Meta (‘13—’17), she led design for storytelling and VR products including Facebook Stories, 360, and Spaces. She created the Facebook VR Guidelines and mentored teams transitioning from 2D to 3D. Later, at Google (‘17—’19), she worked on VR tools with Daydream and at Jigsaw, building products like Shield for journalists to address disinformation.
After serving as Head of Design at Canopy, launching personalization products, she transitioned to CNN as Director of Design and Research. At Patreon (‘21—’23), she reimagined the app’s architecture and launched Patreon Communities. Today, she is a fractional design leader partnering with early-stage startups.